You have 14 days to return an order when you shop on www.wallst.dk. The right of revocation starts on the date that you have received your order. The right only applies if you return the product in a responsible packaging and in same mint condition and amount as purchased. The right does not apply if the product has been used or in any other way has lost its sales value. We strongly reccommend you to always save the original packaging and re-use this in case you decide to return your order within the 14 days.
Please always include sufficient information in the return box, such as; your whishes (refund or change of size/product), copy of order confirmation, bank account information to which to make the refund, any correspondance etc. This will all make the process much easier and faster.
If you wish a refund, this will be activated as soon as we have received the product and confirmed its condition.
NB: Products purchased during the Black Friday campaign from Oct 29th to Dec 2nd 2019 are not included in the return policy and cannot be returned nor refunded.
For international orders the customer needs to cover any shipping costs themselves.
5700 Svendborg, Denmark