You always have 14 days to return an order when you shop on www.wallst.dk. The right of revocation starts on the date that you have received your order. The right only applies if you return the product in a responsible packaging and in same mint condition and amount as purchased. The right does not apply if the product has been used or in any other way has lost its sales value. We strongly reccommend you to always save the original packaging and re-use this in case you decide to return your order within the 14 days.
Please always include sufficient information in the return box, such as; your whishes (refund or change of size/product), copy of order confirmation, bank account information to which to make the refund, any correspondance etc. This will all make the process much easier and faster.
If you wish a refund, this will be activated as soon as we have received the product and confirmed its condition.
For international orders the customer needs to cover any shipping costs themselves.
5700 Svendborg, Denmark
We always enclose a free return label in orders to Denmark if you have chosen GLS as shipping method (this does not apply when using Post Danmark). Simply attach the return label to the box and deliver it to your closest GLS PakkeShop. Find the closest PakkeShop here. If you have chosen Post Danmark as shipping method then please follow the same guidelines as for International orders above.